Yonex Mavis 250

Need to return or exchange something? Please email us at info@capitalbadmintonacademy.com or call us at 240-200-5666. A member of our customer service team will assist you with your needs. You will be provided a return authorization number OR a prepaid return label.

• All returns must be unused and in 100% brand new condition
• Packaging shoes. You were provided with a white bag to make returning your shoes easier. Please place your shoebox into this bag. If you have a return label, place it on the white bag; or, write your RMA number on the outside of the bag and use the carrier of your choice to send it back. 
• Packaging other items. If your items were sent in a box other than a shoebox, you may simply return the items in the box. Place your return label on the box or write your RMA number on the outside of the box. If your items were sent in a bag, simply re-tape the bag, place your return label or RMA on the outside of the bag. If you aren’t provided a return label you may use the carrier of your choice to send back your items.

• All returns must be made within 90 days of the original order date and may be exchanged or refunded.
• Refunds will be made in the original form of payment. (If you paid with a credit card, the refund will be made to the same credit card.) 
• Any approved returns received after 90 days of the original order date may be exchanged or store credit may be issued. Store credits expire one year from the original order date.
• Original shipping charge and return shipping costs are not refunded.
• Please allow 2 business days for us to process your return.
• APO/FPO orders and shipments to Hawaii, Alaska and Puerto Rico do not qualify for free return shipping. The cost of return shipping of any products will be the responsibility of the customer.

PROCESSING

Orders placed before 2:00pm (EST) Monday through Friday begin processing the same day. Orders placed after 2:00pm (EST) Monday through Friday, and any orders placed Saturday and Sunday, begin processing the next business day.

We do not offer NEXT DAY or EXPRESS shipping.

Most orders process and ship within two business days; however, please be aware that orders being shipped to a second address may take slightly longer to process and ship. Most orders are shipped from Capital Badminton Academy in Gaithersburg, MD; however some larger items are drop-shipped directly from the manufacturer. If your order is delayed for any reason we will contact you.

TRACKING

When available, you will receive a tracking number in your shipping confirmation email. Shipping carriers may take 24-48 hours to update their tracking systems and show accurate tracking data.

INCLEMENT WEATHER

We do our best to ensure that every package ships and arrives to its final destination as quickly and efficiently as possible; however, at times extreme or inclement weather such as snow and ice may impact our service and disrupt the transportation networks of our couriers. In those instances, packages are sometimes delayed as couriers may be unable to complete delivery. We sincerely apologize for any inconvenience and thank you for your patience and understanding as we work with our dedicated couriers to ensure that packages are delivered quickly and safely.

SHIPPING RESTRICTIONS

Manufacturer Restrictions. Due to manufacturer policies some items cannot be shipped outside of the U.S. Restricted products are noted and you will be alerted of any problems during checkout. Stringing machines and court maintenance equipment must be shipped ground delivery and therefore cannot be shipped outside the continental U.S.